Auto glass questions, answered clearly.

It depends on the size, location, and depth of the damage. Generally, chips smaller than a quarter and cracks shorter than three inches can be repaired. If the damage is directly in the driver’s line of sight or reaches the edge of the glass, a replacement is usually required for safety.

Most standard repairs can fix chips up to the size of a quarter and single cracks up to 3 inches long. Anything larger typically compromises the structural integrity of the glass and requires a full windshield replacement.

A windshield repair involves injecting a clear, dental-grade resin into the damaged area to bond the glass back together and prevent the crack from spreading. A replacement involves completely removing the damaged windshield and installing a brand-new piece of original equipment (OEM) or high-quality aftermarket glass.

No, it is not recommended. Even a small crack compromises the structural integrity of your vehicle. In an accident, the windshield helps support the roof and ensures proper airbag deployment. Additionally, a crack can distort your vision and lead to a traffic citation.

Typically, no. Side and rear windows are made of tempered glass, which is designed to shatter into tiny, blunt pieces upon impact for safety. Unlike laminated windshield glass, tempered glass cannot be repaired and must be replaced.

A standard windshield chip repair is quick and usually takes between 20 to 30 minutes per chip.

The installation process itself takes about 1 hour. However, the adhesive requires time to cure before the vehicle is safe to drive.

Safe Drive-Away Time is the amount of time required for the auto glass adhesive to cure sufficiently so the vehicle meets federal motor vehicle safety standards. Typically, you will need to wait 1 to 2 hours after installation before driving.

Yes. You should avoid high-pressure automatic car washes for at least 24 to 48 hours after installation. The high-pressure water and harsh chemicals can damage the fresh molding and push the curing urethane out of place. A gentle hand wash is fine.

We use specialized retention tape to hold the moldings in place while the adhesive cures completely. You can safely peel this tape off after 24 hours.

Advanced Driver Assistance Systems (ADAS) use cameras and sensors mounted on your windshield to power safety features like lane-keep assist, automatic emergency braking, and adaptive cruise control. When a windshield is replaced, these cameras must be recalibrated to ensure they are pointing accurately.

Yes. If your vehicle is equipped with a forward-facing camera attached to the windshield, vehicle manufacturers require it to be recalibrated upon replacement to ensure your safety features function properly.

Static calibration is performed inside a controlled shop environment using specialized targets and laser alignment tools. Dynamic calibration is performed by driving the vehicle on the road at specific speeds under precise weather conditions to allow the camera to map the environment. Some vehicles require both.

An ADAS calibration adds about 45 minutes to 1.5 hours to your total service time, depending on your vehicle’s requirements.

Yes. Mobile service is available for eligible appointments. Our certified technicians can come directly to your home, office, or another safe location when weather, distance, and service requirements allow.

No, our mobile service is completely free within our standard service area. You get the same competitive pricing and lifetime warranty as you would in our shop.

Because the adhesives used for glass installation require dry conditions to cure properly, we cannot perform mobile replacements in heavy rain, snow, or extreme freezing temperatures unless you have an enclosed garage or canopy.

Yes, we require someone over the age of 18 to be present at the beginning to unlock the vehicle and sign the paperwork, and at the end to inspect the work and process payment.

Absolutely, as long as your employer allows technicians onto the parking lot and you are available to hand over the keys and finalize the paperwork.

Yes, we provide a Lifetime Warranty on all our glass installations. This covers manufacturer defects, air leaks, water leaks, and workmanship issues for as long as you own or lease the vehicle.

Our warranty does not cover damage caused by new rock chips, collisions, vandalism, neglect, or pre-existing rust on the vehicle’s metal pinchweld frame.

OEM (Original Equipment Manufacturer) glass is made by the exact same manufacturer that built the original glass for your car, featuring the vehicle’s logo. Aftermarket Auto Glass Replacement (ARG) glass is made by a different manufacturer but engineered to the exact same safety and fitment specifications, usually at a lower cost.

Yes, you can request OEM glass. Availability and pricing can vary by vehicle, glass type, and manufacturer options.

Yes, all of our auto glass technicians are fully certified and undergo rigorous ongoing training to stay updated on the latest industry standards, adhesives, and ADAS calibration technologies.

Yes, we can repair or replace broken sunroof and moonroof panels for most vehicle makes and models.

Yes. We replace all types of automotive glass, including front and rear door glass, vent glass, and quarter panel windows.

Yes, we replace rear windshields. If your rear window has built-in defroster grids or radio antennas, our replacements will fully restore those features.

When a side window shatters, glass fragments often fall inside the door panel. Our technicians will remove the door panel and thoroughly vacuum out the broken glass to prevent rattles or mechanical window issues.

Yes, we offer specialized auto glass repair and replacement services for commercial fleets, rental cars, delivery vans, and government vehicles.

Cover the chip with a piece of clear packaging tape as soon as possible. This keeps dirt, moisture, and windshield wiper fluid out of the break, which results in a much cleaner and more successful cosmetic repair.

No. A repair is designed to restore structural integrity and stop the crack from spreading. While it will significantly improve clarity, usually by 70% to 90%, a slight blemish or scar where the impact occurred will still be visible.

Please remove any aftermarket items attached to the glass, such as radar detectors, dashcams, toll passes such as E-ZPass, or parking permits. It also helps if the dashboard is clear of clutter.

Yes. Our technicians will carefully remove your valid registration, inspection stickers, and parking permits from your old windshield and re-apply them to the new one whenever possible.

A whistling sound usually indicates an air leak due to a small gap in the urethane seal. If you experience this after an installation, contact us immediately, and we will fix it under our lifetime warranty.

Yes. Extreme heat causes glass to expand, and extreme cold causes it to contract. Blasting your air conditioner on a hot day or turning on your defroster on a freezing morning puts stress on the glass, often causing a small chip to instantly crack across the screen.

Yes, but the specialized adhesives we use have strict temperature thresholds. If we are performing the service in winter, it must be done in a heated shop or garage to ensure a proper cure.

Rain will interfere with the chemical bonding of the adhesive during installation. If it is raining and you do not have covered shelter, we will need to reschedule your mobile appointment or move it to our indoor facility.

Yes. Over time, wiper blades accumulate road grit, dirt, and tiny sand particles. If used dry or when worn out, they can act like sandpaper, etching permanent wiper arcs into your glass.

Never do this. The sudden thermal shock of pouring hot water onto freezing glass will almost certainly crack or completely shatter your windshield. Use a plastic ice scraper or your vehicle’s defroster instead.

We serve Smyrna, West Atlanta, Cobb County, and surrounding communities. Contact us with your zip code to confirm service availability.

We accept all major credit cards including Visa, MasterCard, American Express, and Discover, debit cards, cash, and digital payments like Apple Pay and Google Pay.

While we can occasionally accommodate walk-ins for quick chip repairs, we highly recommend scheduling an appointment in advance, especially for replacements, to ensure we have your specific glass in stock.

You can get a free quote by calling our office directly or filling out the quick online quote form on our website. Please have your vehicle’s year, make, model, and any special features like rain sensors or heads-up displays handy.

Yes, we have technicians experienced in handling classic, vintage, and custom vehicles. Because these often require custom glass or specialized rubber gaskets, please call us to discuss your specific vehicle’s needs.